At Zayn Binders, customer satisfaction is our priority. Please read our return and refund terms carefully.

1. Return Eligibility

You may request a return if the item is:

  • Damaged

  • Defective

  • Incorrect

Requests must be made within 48 hours of receiving the item. Returned items must be unused and in original packaging.

2. Return Process

To request a return:

  • Contact us with your order number and a description of the issue.

  • Once approved, we will arrange return instructions.

3. Refunds

For approved returns:

  • A cash refund will be issued during item pickup or via another agreed method.

  • Refunds are not available for misuse or delay in reporting issues.

4. Exchanges

If the item is available, we may offer an exchange instead of a refund.

5. Contact Us

If you have questions or concerns about this Policy, please contact us at [email protected].